Platform workflow
A repeatable, configurable workflow — not a consulting engagement reinvented each time.
Every Tezox diagnostic follows the same seven steps. The platform is configured to your scope and governance requirements; the method stays consistent.
Select the issue
Choose the workforce problem from the diagnostic catalog. Each diagnostic is scoped to a specific question — you are not committing to a platform deployment, just one issue.
- Twelve diagnostic applications available
- Each application has a defined question, scope, and output
- The diagnostic catalog makes it easy to compare options before committing
Configure scope
Define the population and parameters. This is where the diagnostic is customized to your specific context.
- Business unit, geography, role group, or manager population
- Participant count and invitation approach
- Relevant context: recent changes, known issues, timeframe
- Desired outcome and what success looks like
Approve the diagnostic plan
Before conversations launch, HR reviews and approves every element of the diagnostic. Nothing goes to participants without customer sign-off.
- Participant invitation language and explanation of purpose
- Conversation topics — approved by the customer
- Confidentiality and attribution language shown to participants
- Reporting thresholds: minimum group size for any finding
- Escalation rules: how concerns requiring human review are handled
- Data-retention period
Launch secure conversations
Participants receive secure browser links. No application download is required. Conversations are structured and purpose-limited — participants know the topic before they begin.
- Invitations sent via email from the customer domain or Tezox
- Each participant receives a unique, single-use link
- Conversations are structured — not open-ended chat
- Participants are told the purpose, topic scope, and confidentiality approach before they answer
- Participation is voluntary
Analyze causes
Tezox organizes recurring themes, tests competing explanations, identifies which populations are most affected, and shows the evidence and limitations behind every finding.
- Root causes organized by prevalence and confidence
- Affected populations identified where thresholds are met
- Evidence is attributed to themes, not individuals
- Uncertainty and limitations clearly noted for each finding
- Issues requiring human review are flagged before the report is finalized
Assign actions
HR selects recommended interventions from the report, assigns owners, sets target dates, and defines how success will be measured.
- Prioritized intervention list with effort/impact framing
- Action owner assignment
- Target date and success measure for each action
- Actions tracked in the issue dashboard
- 30-, 60-, and 90-day follow-up plan generated automatically
Measure improvement
Follow-up conversations are run after 30, 60, or 90 days to confirm whether the issue improved after the response was implemented.
- Follow-up conversations mirror the original diagnostic
- Results are compared to the baseline findings
- Progress dashboard shows change over time
- New issues surfaced during follow-up can trigger a new diagnostic
Customer control
HR controls every gate.
Nothing in the Tezox workflow happens without customer approval. The diagnostic plan, participant communications, conversation topics, reporting thresholds, and escalation rules are all reviewed and approved before the diagnostic launches.
No surprises
Participants know what they are joining.
Every participant receives a clear explanation of the diagnostic purpose, the topic scope, and how their response will be handled — before they answer the first question. Participation is voluntary.
Ready to walk through the workflow for your specific situation?
A 30-minute conversation is enough to review scope, governance, and fit.