Pre-diagnostic governance checklist for HR leaders

The questions to ask before launching any employee-facing diagnostic — covering participant notice, reporting thresholds, and escalation protocols.

Purpose and scope

Before launching any employee-facing diagnostic, confirm that the following governance questions have clear answers:

  • Is the diagnostic purpose defined in a single sentence that a participant could understand?

  • Has the topic scope been reviewed and approved by HR leadership?

  • Is there a clear boundary between what the diagnostic will and will not explore?

  • Has the diagnostic sponsor confirmed what decisions the findings will and will not inform?

  • Is there written confirmation that findings will not be used for individual performance evaluation, discipline, or termination decisions?

Participant notice and consent

Participants should understand what they are being asked to do, why, and how their responses will be handled — before the first question.

  • Will participants receive a written explanation of the diagnostic purpose before they are invited?

  • Does the notice clearly state that participation is voluntary?

  • Does the notice explain how responses will be aggregated and who will see the findings?

  • Does the notice describe the reporting threshold — the minimum group size below which findings are not broken out?

  • Is there a point of contact for participants who have questions about the diagnostic before, during, or after participation?

  • Has legal counsel reviewed the participant notice for compliance with applicable employment and privacy law?

Reporting thresholds and anonymity

Reporting thresholds prevent individual identification. These should be set before the diagnostic launches, not adjusted after the data arrives.

  • What is the minimum group size for reporting findings by sub-population (role, team, level, location)?

  • Has the threshold been set high enough that participants in small or distinctive groups cannot be identified by inference?

  • Are groups below the threshold noted in the report as "below reporting threshold" rather than omitted silently?

  • Has the threshold been communicated to participants as part of the notice?

Escalation protocols

Diagnostics sometimes surface situations that require immediate human attention — safety concerns, legal risks, or conduct issues. The escalation protocol should be defined before the diagnostic launches.

  • Is there a defined process for handling responses that suggest a situation requiring human investigation?

  • Who receives escalated concerns — and what is their response timeline?

  • Is the escalation process documented and available to the diagnostic team before launch?

  • Does the participant notice explain that certain situations may require the platform to flag a concern for HR review?

  • Is it clear that the platform routes concerns but does not investigate, resolve, or take action on them?

Access and distribution

Who sees the diagnostic findings — and in what form — should be decided before the data exists, not after.

  • Who will receive the full diagnostic report, including root-cause detail and evidence?

  • Who will receive only the executive summary and action plan?

  • Are access levels configured in the platform before the diagnostic launches?

  • Is there a process for HR to review and approve findings before they are shared with business leaders?

  • Has the distribution plan been reviewed by legal counsel for diagnostics with employee-relations implications?

Follow-up and accountability

A diagnostic without follow-up is worse than no diagnostic at all — it signals that the organization asks but does not act.

  • Is there a committed owner for each action item that the diagnostic may produce?

  • Is there a follow-up measurement schedule — typically 60 or 90 days after interventions — to confirm whether the response worked?

  • Has leadership committed to communicating what was learned and what actions were taken, even if findings are reported in aggregate?

  • Is there a process for participants to provide feedback on whether they felt the diagnostic was worthwhile and handled appropriately?

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